Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal data.

Last updated: January 2024

1. Introduction

Zeus Digital UK ("we", "us", "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller: Zeus Digital UK
Address: 5 St John's Ln, London EC1M 4BH, United Kingdom
Email: domains@zeusdigital.uk

2. Information We Collect

2.1 Information You Provide

  • Contact Information: Name, email address, phone number
  • Domain Inquiries: Domain names you're interested in, budget preferences
  • Service Requests: Details about hosting or other services you require
  • Communication: Messages sent through our contact forms or direct email

2.2 Information Automatically Collected

  • Website Analytics: IP address, browser type, device information, pages visited
  • Cookies: Session data, preferences, analytics data
  • Usage Data: How you interact with our website and services
  • Location Data: General location based on IP address (for analytics and fraud prevention)

3. How We Use Your Information

We use your personal data for the following purposes:

  • Service Provision: To provide domain brokerage, hosting, and related services
  • Communication: To respond to inquiries and provide customer support
  • Marketing: To send newsletters and promotional content (with your consent)
  • Website Improvement: To analyse website usage and improve user experience
  • Legal Compliance: To comply with legal obligations and prevent fraud
  • Business Operations: For administrative purposes and business development

5. Information Sharing

We may share your information with:

  • Service Providers: Hosting providers, domain registrars, payment processors
  • Business Partners: When facilitating domain transactions or services
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or sale of business assets

We do not sell your personal data to third parties for marketing purposes.

6. Data Retention

We retain your personal data for different periods depending on the purpose:

  • Contact Inquiries: 3 years from last contact
  • Customer Data: 7 years after end of business relationship (for legal compliance)
  • Marketing Data: Until you unsubscribe or withdraw consent
  • Website Analytics: 26 months (in line with Google Analytics)

7. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Access

Request a copy of your personal data

Rectification

Correct inaccurate personal data

Erasure

Request deletion of your data

Portability

Receive your data in a portable format

Restriction

Limit how we process your data

Object

Object to certain types of processing

To exercise any of these rights, please contact us at domains@zeusdigital.uk. We will respond within one month of receiving your request.

8. Cookies and Tracking

We use cookies and similar technologies to:

  • Ensure our website functions properly
  • Remember your preferences
  • Analyse website usage and performance
  • Provide relevant marketing content

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

  • SSL encryption for data transmission
  • Secure hosting with regular backups
  • Access controls and staff training
  • Regular security assessments

10. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Zeus Digital UK

Address:
5 St John's Ln
London EC1M 4BH
United Kingdom

Email: domains@zeusdigital.uk

Data Protection Authority

If you're not satisfied with our response, you can lodge a complaint with:

Information Commissioner's Office (ICO)
ico.org.uk

Policy Updates: We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last modified" date.